Business Users
Please ask for a free consultation about your IT support needs.
Small Businesses
Computer Troubleshooters specialises in helping smaller businesses who have 1 to 25 or so computers.
We can either offer help on an ad hoc basis, or we can be your IT department on a monthly contract - monitoring and maintaining your computers remotely, often fixing problems before you've even noticed them, and before they cause further problems down the line. We can also provide something in between, such as selling a block of time in advance at a discount to our normal rate.
Data security
Nobody wants to leave their customers' personal details on the train for anyone to read. But we're all human, and sometimes laptops get lost or stolen.
If you hold personal information on computer, you may want to encrypt it, and we can help you do this. This particularly applies for companies regulated by the FSA, who require you to look after client data securely.
Backups
The most important thing for any business is to make sure your data is backed up. It's hard to over emphasise this.
There are several ways of doing it, varying from fully automated off-site backups over the internet to saving files onto CD once a week. Talk to Computer Troubleshooters and let us help you decide what's best for you, and make sure it's working properly.
It's also important to check you are backing up the stuff you think you're backing up. Some people are meticulous about performing backups of, say, their accounts. but when they need to use a backup, they discover they've only been backing up a shortcut - a link - and not the data itself.
Remote Support
We can use software tools to monitor your computers for problems remotely, and also to log on to any of your PCs to fix problems, set things up, or show you how to do something.
